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Sunnah Group™Complaints Procedure

If your complaint concerns money transfer, travel, Hajj and Umrah or an online purchase, please contact the relevant service through its official website so the appropriate team can help.

For general Sunnah Group™ enquiries, call 020 7729 8100 or visit 296 Bethnal Green Road, London E2 0AG. Please provide your name, contact details, the service concerned and a clear description of the issue.

Any service-specific complaint process, terms and escalation rights shown by the relevant brand will apply.